UAB "Totemas" online store indigoway.it purchase and sale rules.

1. CONCEPTS

1.1. Purchase and sale rules - these remote purchase and sale of goods contracts, which determine the rights and obligations of the Buyer and Seller, the terms of purchase and payment for goods, the order of delivery and return of goods, the responsibilities of the parties and others related to the purchase and sale of goods on the indigoway.it website store related provisions.

1.2. Online store - an electronic store located on the website, where the Buyer can buy goods offered by the Seller, with or without registration to the Online Store system.

1.3. The seller is UAB "Totemas", registered and operating according to the laws of the Republic of Lithuania, company code 302250710, operating at Metalistų str. 2C, Šiauliai, LT-78107, online address indigoway.it.

1.4. Buyer - a person who meets the requirements set forth in point 2.2 of these Purchase and Sale Rules and has purchased goods or services in the Online Store.

1.5. Purchase - sale contract - the contract for the purchase and sale of goods concluded between the Buyer and the Seller, which consists of the application for ordering goods, which the Buyer submits to the Seller through the Online Store, and the Purchase and Sale Rules with subsequent changes and additions.

2. GENERAL CONDITIONS

2.1. With this Purchase - Sale Agreement, the Seller undertakes to sell the goods to the Buyer or provide services, and the Buyer undertakes to accept the goods or services and pay the specified amount of money for them, under the conditions stipulated in this Agreement.

2.2. Buyers who are registered and not registered with the Online Store system have the right to buy in the Online Store, who are:

2.2.1. able-bodied natural persons, i.e. persons who have reached the age of 18, whose capacity is not limited by court order;

2.2.2. minors between the ages of fourteen and eighteen;

2.2.3. legal entities;

2.2.4. authorized representatives of all the above-mentioned persons.

2.3. 2.2.2 of the purchase and sale rules. minors referred to in point 1 have the right to buy in the Online Store only with the consent of their parents, adoptive parents or other authorized persons, except in cases where these persons independently dispose of their earnings or personal funds.

2.4. Trading activities in the online store are carried out from the Republic of Lithuania.

3. BUYER'S RIGHTS

3.1. The buyer has the right to purchase goods in the Online Store in accordance with the procedure established by these Purchase and Sale Rules and the Online Store.

3.2. The Buyer has the right to withdraw from the Purchase - Sale Agreement concluded in the Online Store by notifying the Seller in writing no later than 30 (thirty) calendar days from the day of delivery of the item to the Buyer in accordance with the procedure established by the Civil Code and these Purchase and Sale Rules.

3.3. The right to refuse goods The purchase - sale agreement does not apply to legal entities and their authorized representatives.

4. BUYER'S OBLIGATIONS

4.1. The buyer, who has placed an order in the Online Store, must pay for the goods or services and accept them in accordance with the procedure established by these Purchase and Sale Rules.

4.2. The buyer undertakes not to transfer his login data to third parties. If the Buyer loses his login data, he must inform the Seller about it within 1 day at the latest.

4.3. The Buyer must immediately update the changed data in the Buyer's account information form.

4.4. The buyer, using the services of the Online Store, undertakes to comply with the other conditions of these Purchase and Sale Rules, clearly indicated in the Online Store, and not to violate the legal acts of the Republic of Lithuania.

5. SELLER'S RIGHTS

5.1. The Seller has the right, at his discretion, to determine the minimum size of the basket of goods, that is, the minimum amount, upon reaching which the Buyer's order will be executed. The size of this amount is provided in the Online Store.

5.2. If the Buyer attempts to harm the stability and security of the Online Store or violates the obligations specified in Clause 4 of the Purchase and Sale Rules, the Seller has the right to immediately and without warning limit or suspend the Buyer's ability to use the Online Store or cancel the Buyer's registration.

5.3. The Seller has the right to temporarily or completely terminate the operation of the Online Store without prior notice to the Buyer.

5.4. The Seller has the right to cancel his order without notifying the Buyer in advance, if the Buyer, having chosen 8.2.1., 8.2.2 and 8.2.3 of the Purchase and Sale Rules, does not pay for the goods within 3 (three) calendar days.

6. SELLER'S OBLIGATIONS

6.1. The Seller undertakes to enable the Buyer to use the services provided by the Online Store (register in the Online Store system, create a basket of goods in the Online Store, place an order, pay for the order, send the order) in accordance with the terms and conditions set forth in these Purchase and Sale Rules and the Online Store.

6.2. The Seller undertakes to deliver the goods ordered by the Buyer to the address specified by the Buyer under the conditions specified in Clause 9 of the Purchase and Sale Rules.

6.3. The Seller, unable to deliver the ordered goods to the Buyer, undertakes to offer the Buyer an analogous or as similar as possible product. If the Buyer refuses to accept an analogous or similar product, the Seller undertakes to return the money paid by the Buyer for the goods within 5 (five) working days, if the Buyer has made an advance payment for the goods.

6.4. After the buyer uses Rule 3.2. the right provided for in paragraph 1, the Seller undertakes to return the money paid to the Buyer within 5 (five) working days, calculated from the day of receipt of the returned goods.

7. REGISTRATION OF THE BUYER AND CONCLUSION OF THE PURCHASE - SALE AGREEMENT

7.1. The buyer can buy goods in the Online Store after registering in the Online Store system or without registering in the Online Store system according to the rules presented on this website.

7.2. The contract between the Buyer and the Seller is considered to be concluded from the moment when the Buyer, after choosing the item(s) to be purchased and creating a shopping cart, clicks on the active link "Pay" and the Seller sends the Buyer a confirmation to the e-mail address he specified that the Buyer's order has been accepted and the ordered goods will be sent to the Buyer. The contract is considered concluded only for those goods that are specified in the confirmation sent by the Seller to the Buyer about the future shipment of the goods.

7.3. Each Purchase - Sale Agreement concluded between the Buyer and the Seller is registered and stored in the database of the Online Store. The buyer has the opportunity to view the purchase history after connecting to the Online Store system.

8. PRICES OF GOODS, PAYMENT PROCEDURES AND TERMS

8.1. The goods sold in the online store are indicated together with their selling price. The prices of goods in the online store and in the formed order are indicated in euros with VAT. The price of the goods does not include the cost of delivery of the goods. The cost of delivery of the goods is paid by the Buyer, who has chosen a specific method of delivery of the goods.

8.2. The buyer can pay for the goods in one of the following ways:

8.2.1. payment by bank transfer is an advance payment, when the Buyer pays for the goods by making a transfer to the Seller's bank account. The buyer must enter the order number, which is provided in the order confirmation e-mail, in the "payment purpose" section of the payment form. If the customer does not indicate the exact order number in the "payment purpose" section, the Seller does not guarantee the fulfillment of the order.

8.2.2. paying for the product through the electronic payment system "Mokėjimai.lt" ("Paysera"). In this way, the buyer pays for the goods according to the payment generated by the system. The responsibility for data security in this case rests with "Mokejimai.lt", since all monetary transactions take place in this electronic payment system;

8.3. If the buyer chooses the payment method provided for in clauses 8.2.1 - 8.2.2 of the Purchase and Sale Rules, the buyer undertakes to make an advance payment for the goods.

8.4. The Seller is not responsible for the execution of payment orders in accordance with clauses 8.2.1 - 8.2.2 of these Purchase and Sale Rules and their timely crediting to the Seller's account.

9. DELIVERY OF GOODS

9.1. When ordering goods with delivery, the buyer must indicate in the application:

9.1.1. the request that the goods be delivered to the Buyer by a courier, and the delivery address of the goods;

9.2. The buyer undertakes to accept the goods personally. The buyer undertakes to accept the goods himself or to specify another person who will accept the goods in the "comment" during the order in the online store indigoway.it. In the event that he cannot personally receive the goods, and the goods were delivered to the address specified by the Buyer and based on other data provided by the Buyer, the Buyer has no right to make claims to the Seller regarding the delivery of the goods to the wrong entity or other delivery discrepancies.

9.3. The goods are delivered by the Seller or his authorized representative.

9.4. The Seller undertakes to deliver the goods to the Buyer in accordance with the terms specified in the product descriptions. These terms may not apply due to unforeseen circumstances. The Buyer agrees that, in case of unforeseen circumstances, the term of delivery of the goods may differ from the terms indicated in the descriptions of the goods or the term of delivery of the goods discussed between the Buyer and the Seller. In the event of unforeseen circumstances, the Seller undertakes to immediately contact the Buyer and coordinate the term of delivery of the goods and other delivery-related issues.

9.5. In all cases, the Seller is released from responsibility for the violation of the terms of delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the fault of the Buyer or due to force majeure circumstances.

9.6. During the delivery of the goods, the goods are handed over to the Buyer by handing over an invoice - invoice (bill of lading) or another document marking the delivery - acceptance of the shipment.

9.7. During the delivery of the goods, the Buyer must check the condition of the shipment together with the Seller or his authorized representative. After the buyer signs the invoice - invoice (waybill) or other document indicating the delivery - acceptance of the shipment, it is considered that the shipment has been delivered in proper condition. Having noticed that the package of the delivered package is damaged (crumpled, wet or otherwise externally damaged), the Buyer must note this in the invoice - invoice (waybill) or other document marking the delivery - acceptance of the package and, in the presence of the Seller or his representative, draw up a free-form package violation act . If the Buyer does not draw up a free-form consignment violation act in the above procedure, the Seller is released from responsibility towards the Buyer for goods violations,

9.8. The Seller has the right to apply special discounts on the goods delivery (transportation) service fee to Buyers who meet the conditions set by the Seller's Online Store.

9.9. Goods can be delivered to foreign countries. The fee for the delivery (transportation) service of goods when delivering goods outside of Lithuania is determined according to the price list of the courier service (indicate the address where it can be consulted).

10. GUARANTEE OF GOOD QUALITY AND TERM OF SUITABILITY FOR USE

10.1. The characteristics of each product sold in the Online Store are indicated in the product description on the indigoway.it website.

10.2. The seller is not responsible for the fact that the color, shape or other parameters of the goods in the online store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.

10.3. The seller provides a product quality guarantee, the specific term and other conditions of which are specified in the product description.

10.4. In the event that the Seller does not provide a guarantee of the quality of the goods, the guarantee of the quality of such goods established by legal acts shall apply.

10.5. Warranty maintenance services for the goods are provided to the Buyer by the warranty repair service authorized by the manufacturer of the goods.

10.6. In cases where legal acts determine the expiration date of the goods for specific goods, the Seller undertakes to sell such goods to the Buyer in such a way that the Buyer is given a real opportunity to use such goods before the end of the expiration date.

11. RETURN AND EXCHANGE OF GOODS, WITHDRAWAL OF THE CONTRACT

11.1. Defects of the sold goods are removed, low-quality goods are exchanged and returned in accordance with the Government of the Republic of Lithuania Regulation of 2001. June 11 by resolution no. 697 "On approval of retail trade rules" approved by the Retail Trade Rules.

11.2. The Buyer, in the cases specified in point 11.1 of the Purchase and Sale Rules, in order to return the product, must inform the Seller about this by e-mail info@totemas.lt. When returning the product, it is necessary to present a document confirming its purchase.

11.3. The costs of shipping/delivery of the goods, when the Buyer sends the goods to the Seller for return or exchange due to defects in the goods or to check, are paid by the Buyer.

11.4. When returning goods to the buyer, it is necessary to comply with the following conditions:

11.4.1. the returned item must be in its original, neat packaging;

11.4.2. the returned item must be in the same package as the one received by the Buyer.

11.5. The buyer, a natural person, has the right to withdraw from the contract within fourteen days, without giving a reason and incurring costs other than those specified in Article 6.22811 of the Civil Code, except for the exceptions provided for in Article 6.22810, Part 2 of the Civil Code.

11.6. The Buyer's right to withdraw from the concluded contract does not apply to the following contracts: service contracts, according to which the services are fully provided to the Buyer, if the Buyer's express consent and recognition that he will lose the right to withdraw from the contract when the Seller fully fulfills the contract was received before the provision of services; for contracts for goods manufactured according to the Buyer's special instructions, which are not pre-manufactured and which are manufactured in accordance with the Buyer's personal choice or instruction, or for goods that are clearly adapted to the Buyer's personal needs; for contracts for perishable goods or goods with a short shelf life; for contracts for packaged goods that have been unpacked after delivery and are unsuitable for return due to health protection or hygiene reasons; for contracts for packaged video or audio or packaged software that has been unpacked after delivery; contracts for the delivery of newspapers, periodicals or magazines, except for contracts for the subscription of these publications; for contracts for the provision of digital content, if the provision of digital content has been started with the Buyer's prior express consent and acknowledgment that as a result he will lose the right to withdraw from the contract.

11.7. The contract withdrawal period expires after fourteen days: when the purchase-sale contract is concluded, - from the day the Buyer or a person specified by the Buyer, excluding the carrier, receives the ordered goods or: if the Buyer has ordered more than one goods in one order and the goods are delivered separately, - from the day on which the Buyer or a person designated by the Buyer, excluding the carrier, receives the last item; if the goods are delivered in different batches or parts, - from the day on which the Buyer or a person designated by the Buyer, except for the carrier, receives the last batch or part.

11.8. The Buyer shall notify the Seller of the cancellation of a distance contract or an off-premises contract by submitting a clear statement outlining his decision to cancel the contract. The Buyer must submit this statement to the e-mail address info@totemas.lt.

11.9. The Seller may enable the Buyer to withdraw from a distance contract or an off-premise contract by electronic means. In this case, the Seller must immediately confirm in a durable medium to the Buyer that he has received his contract cancellation.

11.10. The Buyer is responsible for proving that he has complied with the requirements of this article regarding the withdrawal of the contract.

11.11. After the Buyer exercises the right to withdraw from the contract, the obligations of the parties to perform a distance contract or an off-premises contract or conclude a distance contract or an off-premises contract, if the Buyer has submitted an offer to conclude it, end.

11.12. The Seller shall immediately and no later than within fourteen days from the day on which he received the Buyer's notice of withdrawal from the contract, return to the Buyer all amounts paid by the Buyer, including the costs of delivery of the goods paid by the Buyer. When returning all amounts paid to the Buyer, the Seller must use the same payment method that the Buyer used to pay the Seller, unless the Buyer has expressly agreed to a different method and the Buyer does not incur any additional costs.

11.13. In cases where the Buyer - a natural person who has exercised the right to withdraw from the purchase and sale contract, returns only one or several, but not all, of the delivered goods, the costs of delivering the goods are not refunded to him, if the delivery amount does not depend on the quantity, value or other characteristics of the delivered goods. In cases where the delivery amount depends on the quantity, value or other characteristics of the delivered goods, the part of the delivery fee by which the delivery fee has increased compared to the one that the Buyer would have had to pay without ordering the returned item(s) shall be returned to the buyer.

11.14. The Seller is not obliged to reimburse the Buyer for additional costs incurred due to the fact that the Buyer has clearly chosen another than the cheapest conventional delivery method offered by the Seller.

11.15. The Seller may withhold refunds to the Buyer until the goods are returned to the Seller or until the Buyer provides proof that the goods have been sent to the Seller, whichever occurs first.

11.16. The buyer must send or hand over the goods to the seller or another person authorized by him immediately and no later than within fourteen days from the day of submitting the notice of withdrawal to the seller. If the Buyer exercises the right to withdraw from the contract, the Buyer bears the direct costs of returning the goods.

11.17. If the product was delivered to the Buyer's place of residence at the time of conclusion of the contract outside the trading premises, if the Buyer withdraws from the contract, the Seller must collect the product at his own expense, when due to the nature of the product, it cannot be returned normally by mail.

11.18. The buyer is only responsible for the decrease in the value of the goods, caused by actions that are not necessary to determine the nature, characteristics and functioning of the goods. The Buyer is not responsible for the decrease in the value of the goods, if the Seller has not provided the Buyer with information about the right to withdraw from the contract in accordance with Article 6.2287, Part 1, Clause 7 of the Civil Code.

11.19. After the Buyer exercises the right to refuse the concluded contract, additional contracts are automatically terminated without any costs to the Buyer, except for the costs provided for in this article or in Article 6.22812 of the Civil Code. Additional contracts are contracts under which the Buyer purchases goods or services related to the concluded contract, and those goods are supplied or services are provided by the Seller or another person in accordance with the agreement with the Seller. The buyer must immediately notify the other party of the contract in writing about the termination of the additional contract and provide data on the cancellation of the distance contract or the contract concluded off-premises. A separate notice from the Buyer is not required in cases where an additional contract was concluded with the same Seller who was notified of the contract cancellation pursuant to Article 6 of the Civil Code.

12. LIABILITY

12.1. The buyer is responsible for the correctness of the data provided in the registration form. If the Buyer does not provide accurate data in the registration form, the Seller is not responsible for the resulting consequences.

12.2. The buyer is responsible for actions performed using the Online Store system.

12.3. The buyer is responsible for the transfer of his login data to third parties. If the services provided by the Online Store are used by a third person, using the Buyer's login data to log in to the Online Store, the Seller considers this person to be the Buyer.

12.4. The Seller is released from any responsibility in cases where the Buyer, regardless of the Seller's recommendations and his obligations, did not familiarize himself with the Purchase and Sale Rules, although such an opportunity was given to the Buyer.

12.5. The seller is not responsible for the links in the online store to the websites of other companies, institutions, organizations or individuals, for the information contained in them or for the activities carried out. The seller does not maintain or control the above-mentioned websites and does not represent those companies, institutions, organizations and individuals.

12.6. In case of damage, the guilty party compensates the other party for direct losses.

13. FINAL PROVISIONS

13.1. Communication between the Buyer and the Seller, including, but not limited to, messages, correspondence, takes place in written form. Notices sent by e-mail are also treated as notices in written form. An e-mail notification is considered received when 96 hours have passed from the moment it was sent.

13.2. The seller reserves the right to change, amend or supplement the Purchase and Sale Rules at any time, taking into account the requirements established by legal acts. The Buyer registered in the Online Store system is informed about any changes, corrections or additions during login. The buyer who buys goods in the electronic store agrees with the amended, amended, supplemented Rules of Purchase submission. The Buyer's consent is expressed by submitting the order to the Seller. The possibility to purchase goods in the Online Store is provided only to Buyers who agree to the valid Purchase and Sale Rules.

13.3. Disputes related to the purchase and sale of goods in the online store are resolved through negotiations. If it is not possible to reach an agreement through negotiations, the disputes are resolved in the court of the Republic of Lithuania, guided by the law of the Republic of Lithuania.